FAQs

FAQs2025-06-10T09:54:57+00:00
How do I contact Scrap-Savvy to talk about transactions involving scrap metal ?2025-06-10T09:54:01+00:00

For free assessment and to talk about your needs, you can reach us by phone at +Our phone support or through the contact form on our website. email also . 

For orders sent from overseas, what delivery alternatives are available, and how do you guarantee on-time delivery?2025-06-10T09:54:32+00:00

 To meet a variety of shipping requirements, we provide a range of foreign delivery alternatives, such as Ex-Works, FOB, CNF, CIF, and LC. A key component of our service is our dedication to prompt and flexible delivery, and we are amenable to discussions in order to guarantee customer pleasure.

Do you have any restrictions on the kinds of scrap materials that you will accept, especially those that require special handling?2025-06-10T09:51:09+00:00

Restrictions may apply to some hazardous or regulated materials, and we can offer advice on how to handle them.

Do you help clients who export scrap materials abroad with international shipping and paperwork?2025-06-10T09:50:32+00:00

 Yes, we can offer the required export paperwork for scrap materials and assist with overseas shipment arrangements.

What steps do you take to guarantee that transaction details and client information are kept private?2025-06-10T09:49:55+00:00

 To protect client data and transaction records, we have strict privacy and data protection rules in place.

Which kinds of technology and equipment are used for recycling and scrap processing?2025-06-10T09:49:27+00:00

 For effective scrap handling, our facility is furnished with scrap balers, scrap shredders, forklifts, front-end loaders, weighbridges, and magnetic cranes.

Are market pricing for scrap materials prone to change, and how are they determined?2025-06-10T09:48:58+00:00

The price of scrap metal might change depending on the state of the market. We are able to offer competitive rates for scrap metal since our pricing is based on the prices of the Malaysian market and the London Metal Exchange. We keep close eye on market developments to make sure our prices stay competitive.

Can individuals or small businesses sell scrap metal at your facility, or is it only for industrial clients?2025-06-10T09:45:28+00:00

We gladly accept scrap materials from both individual sellers and small businesses, who are welcome to deliver their items directly to our yard for recycling.

Is RORO bin rental available for scrap collection?2025-06-10T09:44:48+00:00

Yes, we offer RORO bin rental services throughout the Klang Valley, catering to both industrial clients and small-scale scrap metal dealers.

Which types of scrap materials does Scrap-savvy accept?2025-06-10T09:43:38+00:00

Scrap Metal accepts a wide range of materials, including ferrous and non-ferrous scrap, cable and wire scrap, motor scrap, used batteries, and electronic waste (e-waste).

What purchase models are available for clients selling scrap materials?2025-06-10T09:40:49+00:00

We offer three tailored purchase options to suit different client requirements:

On-Site Purchase: Our team visits the client’s location to grade and sample the materials. Using portable analytical equipment, we carry out an initial assessment, agree on pricing, make on-the-spot payments, and manage the logistics of transporting the materials to our facility.

Analysis-Based Purchase: We perform initial sampling and testing in line with international standards. Final settlement is made after completing the detailed analysis, based on current market prices of metals.

Metal Refining & Recovery Support: We assist with the initial material assessment and sampling. Once the refinery completes its final analysis, payment is made to the client according to the prevailing metal prices.

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